Q&As

Are your products original and of good quality?

Yes. We maintain quality and authenticity across all our product categories:

Jewellery
* Made from stainless steel sourced from China
* Comes in proper branded gift boxes for a premium presentation

Perfumes
* Designed to offer excellent value for money
* Crafted using a resting process where ingredients are combined and matured for weeks to enhance longevity

Leather Wallets
* Made from genuine cow leather and carefully handmade
* Detailed attention to stitching and finishing
* Presented with branded gift boxes, care cards, and protective pouches

Handbags
* Made from high-quality artificial leather
* Designed to suit all age groups
* Combines style, practicality, and long-lasting use

How long does delivery take?

We offer same-day delivery in Lahore, Karachi, Islamabad, Rawalpindi, and Faisalabad.

For all other cities across Pakistan, delivery usually takes 3 to 7 working days.

Can I choose a delivery date for a special occasion?

Yes. For Lahore, Karachi, Islamabad, Rawalpindi, and Faisalabad, you may mention your preferred delivery date in the instructions box on the cart page. Our team will contact you and do their best to accommodate your request.

Do you offer Cash on Delivery (COD)?

Yes, Cash on Delivery is available across Pakistan for most orders.

Where does tan. deliver in Pakistan?

tan. delivers nationwide across Pakistan, including major cities such as Lahore, Karachi, Islamabad, Rawalpindi and Faisalabad, as well as other regions.

Do you accept returns or refunds?

Returns are accepted only for damaged, defective, or incorrect items reported within 24 hours. Refunds are processed only if a replacement is unavailable.

Do you have a physical outlet?

Yes. You can visit us at:

Plot 13-C, Zamzama Commercial Area, Lane 3, Phase 5, DHA, Karachi

How can I contact tan. for support or queries?

You can reach us anytime at:

📧 tandotpk@gmail.com

📱 0308 6847235

Our team is always happy to assist you.